APA Style

Divya, L. (2019). Customer Relationship Management ( Marketing Group - Elective ) : T.Y. B.M.S. : Semester - V (First Edition). Mumbai: RISHAH PUBLISHING HOUSE.

MLA Style

Divya, Lalwani. "Customer Relationship Management ( Marketing Group - Elective ) : T.Y. B.M.S. : Semester - V". First Edition Mumbai: RISHAH PUBLISHING HOUSE, 2019. Text.